Web Application Performance Monitoring

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At SciMed Solutions, we stand behind the web-based applications we create. Our developers continue to work for you after the software has been built and installed. At SciMed, we call this performance monitoring, and this involves keeping a close watch on your hardware to make sure it's operating at peak functionality and not being overburdened.

Performance monitoring is a proactive process. The SciMed Solutions team watches system trends and functions diligently so we'll be aware of an issue before it arises, not after it throws a wrench in your workday. If your site goes down, it's likely that our Durham developers will know about it (and be working to fix it) before you even notice an issue.

How do we monitor the performance of your custom web based application after project completion?

  • Built-in Feedback Systems. Every SciMed product is designed with a built-in feedback system that allows users to report bugs, request new features and give suggestions to our developers directly from the software
  • Failure Notification. If you encounter a problem with your web-based application, the software automatically notifies SciMed of the issue
  • Monitoring of Resource Usage. Processor spikes, memory saturation, and loss of application accessibility are all monitored and reported
  • 24/7 Availability. We are available around the clock to address your needs. During business hours, the SciMed team is available at our Durham, NC offices. After hours, alert our paging system and we'll contact you back promptly, no matter the hour.

Your work is important. You don't have time to waste with unhelpful IT support staff halfway across the world. At SciMed, we monitor the functionality of your software around the clock so we can ensure that your custom software is available to you whenever it's needed. Call us today to schedule a consultation and experience the SciMed difference.
 
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About SciMed Solutions

  • As the premier web-based application development company in Durham, NC, SciMed Solutions offers continual IT application support. As our client, you'll have peace of mind knowing that a team of skilled IT professionals is constantly monitoring your software to ensure it functions at the peak of performance.

  • At SciMed Solutions, we're committed to providing you with the best possible software for your purposes. That's why we're also committed to application performance management. We stand behind the custom applications we've built, continuously providing you with service and support when you need it.